Exchange Policy

Any non-custom piece, in its originally purchased condition, may be be exchanged or returned for a refund equal to the orgional cost of purchase within the first thrity days.

A custom piece, in its originally purchased condition, may be exchanged for its orgional cost of purchase minus the nonrefundable 50% deposit required to create the piece.

Merchandise must be returned in original condition, insured, and in secure packaging. Shipping insurance and handling fees are not refundable unless the item has defective craftsmanship. Re-shipping charges will be applied in the case of exchanges unless the exchange is due to an error on our part.

Any difference in cost of an item for exchange will be applied at that time, additional charges must be paid for prior to shipment of the replacement item.

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